I started working in hospitality industry during my teen years and I will never forget the opportunity given to me by my hotel manager to complete my level 3 apprenticeship. This gave me the confidence to explore different areas of the industry from reception to restaurant and ending my hospitality career in events management.

I am an energetic and enthusiastic individual with a positive outlook on life which I drive by creating fun and interactive training sessions. My main focus is to deliver quality teaching and coaching to build the knowledge, skills and behaviours of apprentices.

I started Lifetime in 2018 and I’ve had the opportunity to see many individuals advance in their careers which is highly rewarding and I look forward to seeing the growth in your journey and helping you achieve your goals

I’ve worked in hospitality my whole working life from national brands such as Whitbread to smal independent restaurants in my local area. I started as a team member and worked my way up to senior management in both front and back of house which has given me an incredible variety of skills and knowledge. 

I feel incredibly lucky that I have found my coaching role with Lifetime Training. I especialy pride myself on working with those who have learning difficulties as I honour my own neurodivergence and consider it my superpower! My motto is to be the educator I never had when I was in school. This is why I wil always work to everyone’s individual needs.

Whilst I consider myself an extrovert, I enjoy my own company and would rather spend an evening with a good fantasy book or action film than out and about in town. The Lord of the Rings and Harry Potter are just two universes that wil cause me to geek-out! 

With over 30 years of experience in the hospitality industry, I’ve built my career across kitchens, restaurants, and leadership roles. From Head Chef and F&B Manager to Development & Training Chef, I’ve worked both back and front of house, leading teams, designing menus for popular chain restaurants, and training staff across the country.

Since 2023, I’ve been a Learning Coach, supporting learners from Level 2 through to Level 4 apprenticeship programs. I take pride in developing talent, helping people grow their confidence and skils whether they’re mastering knife work in the kitchen or managing service on the floor. My approach blends practical expertise with a passion for seeing others succeed because in hospitality, people are always the main ingredient.

Outside of work, I like to swap chef whites for climbing ropes, scaling rock walls with the same determination once reserved for Friday night dinner service. Cooking is stil a joy and I’m always up for a good scary movie, though I can’t promise I won’t cover my eyes at the jump scares.

With over 30 years of experience in the hospitality industry, my journey began in a smal restaurant initialy washing dishes. I went on to complete five years of colege education covering front and back of house operations. My career has taken me from town restaurants to a four-star hotel in Switzerland, gaining valuable BOH experience along the way.

In FOH, I’ve worked across al departments and held a variety of leadership roles, including restaurant manager, assistant manager of a country house hotel, pub manager and conference and banqueting manager.

Since 2000, I’ve also been dedicated to supporting the next generation of hospitality professionals. My roles in post-16 education have included colege tutor, NVQ assessor, regional trainer, technical certificate trainer and skils and business advisor. I’m genuinely passionate about the hospitality industry. If you see me on site and want to chat about training opportunities, or just talk hospitality, I’d love to hear from you. 

With over 7 years of hospitality experience I have worked in various front of house roles in both hotel and restaurant settings, also having completed Lifetime’s Level 3 Housekeeping Supervisor and Level 4 Front Office Management apprenticeships.

At Lifetime, I take pride in supporting learners to grow and develop their knowledge, skills and behaviours through online learning, face to face sessions and off-the-job hours in the workplace. It is incredibly rewarding to see learners achieve their qualification and use it to progress in their careers. Based in Norwich, I have a strong interest in fitness and enjoy time in the gym, running events and spending time with my friends and family. I look forward to supporting you on your apprenticeship journey in the hospitality industry.

My professional journey began in the military, where I proudly served for 22 years as a chef and soldier. I worked globaly in places like Iraq, Bosnia, the Falklands, Canada, Germany, and Northern Ireland. These experiences developed my culinary skils and gave me valuable exposure to diverse cultures, cuisines, and traditions.

After leaving the military, I started as a catering manager with Sodexo. After three years, I moved to Nestlé corporate hospitality, managing five kitchens.

Next I worked at a care home serving 160 residents, catering to a strict Kosher menu under the supervision of a Rabbi. This role taught me the importance of attention to detail and respect for religious dietary requirements in hospitality.

Since 2018, I’ve been a Learning Coach at Lifetime, combining my hospitality experience with my passion for developing people. Outside of work, I maintain ties to my military roots by supporting the Reserve Forces in logistics. I’m also a keen angler, spending weekends fishing across Yorkshire.

I have been in the hospitality industry since the age of 16, developing a varied skill set through hands on experience across a range of settings. My career has taken me from high-end restaurants and independent eateries to established hotels, giving me a well rounded understanding of the sector. Along the way, I have also had the privilege of managing two pubs, where I honed my leadership skills and gained invaluable experience in day-to-day operations, staff management and delivering excellent customer service.

For the past 6 years, I have been proud to be part of Lifetime as a Learning Coach. This role has allowed me to combine my passion for hospitality with my commitment to education and personal development.

One of the most rewarding parts of this work is witnessing the transformation in learners’ confidence, as well as celebrating their successes in their End-Point Assessments. Outside of work, I enjoy spending time with my horse and making memories with my children on family days out.

I joined Lifetime in 2022 as I wanted to try something new which stil incorporated my hospitality management background. I really enjoy meeting new people and its one of the reasons I love working in hospitality.

I started out waiting tables while still in education. At 18 I secured my first role in a pub, which sparked my passion for the industry. Later, I had the opportunity to travel to New Zealand. During my time there, I gained experience working in a restaurant and hotel and even spent a couple of weeks managing a small hostel.

Back in the UK, I worked at a real ales destination pub, gradually progressing to bar and restaurant supervisor. The late hours led me to join Caffè Nero, which provided an excellent opportunity to train as a manager. I stayed there for several years building an amazing team that became a recognised centre of excellence.

Outside of work I love visiting restaurants, traveling, paddle boarding and walking whenever I’m not busy being a mum to my two children.